Sheraton Universal Hotel Los Angeles, Los Angeles
About the Hotel
Sheraton Universal Hotel is situated beneath the Hollywood Hills, just minutes from Universal Studios Hollywood. The hotel features recently renovated pet-friendly accommodations with stunning views of the surrounding area. It provides easy access to attractions, shopping, and dining options in Universal City. The hotel's design reflects its Hollywood history, offering a blend of modern elegance and comfort.
Location
Located in the heart of Universal City, Sheraton Universal is just 0.2 miles from the Universal City/Studio City metro station. Guests can easily reach key attractions in downtown Los Angeles, including the Walk of Fame and Hollywood Bowl, within 20 minutes. The hotel is also conveniently positioned near upscale shopping centers, making it suitable for a variety of interests.
Rooms
Each air-conditioned room features the Sheraton Signature Sleep Experience beds and offers amenities like high-speed Wi-Fi, flat-screen TVs, and coffee-making facilities. Guests can enjoy floor-to-ceiling windows that provide beautiful views of the San Fernando Valley or Hollywood Hills. Various room configurations are available, accommodating different needs, including space for families. Upgraded Club Lounge access is available for guests seeking additional exclusive services.
Eat & Drink
The California's restaurant serves a diverse all-day menu with regional American fare, including a full breakfast selection. In the Mix bar offers a range of drinks and light bites, with modern décor and a vibrant atmosphere. Seasonal outdoor dining is available poolside, where guests can savor California-inspired snacks and cocktails. Room service is also provided through a convenient app for in-room dining.
Leisure & Business
Sheraton Universal offers a range of leisure amenities, including an outdoor pool, spa tub, and a 24-hour fitness center. The hotel has over 32,000 square feet of event space suitable for meetings, conferences, and social gatherings. A complimentary shuttle service to Universal Studios is available, enhancing convenience for families and leisure travelers. Express check-in/out and housekeeping options cater to various guest preferences.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Room service
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers lovely and very comfortable rooms with stunning views over North LA, providing easy access to Universal City and Studios. However, noise from neighboring rooms and the hallway can be noticeable at times. The presence of 2 double beds in the big and fancy room was a bonus, enhancing the incredible view.
My stay at the hotel was a great experience overall. The rooms were comfortable with an amazing view from the 19th floor, although there was a slight issue with the smell of marijuana even though it was designated as non-smoking. The customer service promised to send someone to address it, but unfortunately, no one showed up. The room was split by a charming French door.
My stay at the hotel was fantastic! The rooms were clean, spacious, and had lovely little details like free Wi-Fi, a complimentary water bottle, and plenty of outlets near the bed for all my devices. The only downside was that there was smoking in the vicinity, but the front desk was quick to address it. The amenities provided, such as large bottles of toiletries, a big blowdryer, and even a robe and slippers, were top-notch. The recent renovations really showed in the size, cleanliness, and excellent facilities of the rooms.
The hotel is ideally situated close to Universal Studios with a friendly and helpful staff. The rooms are clean and comfortable, offering a good view of the surroundings. However, the dining options could be more diverse. The convenient location and pool area are major highlights, but additional costs for certain amenities might be a drawback.
Staying on the 19th floor, I found the rooms barely had enough walking space between the bed and the wall. Unfortunately, as we were given Double Queen bed rooms, there was no room for a crib or baby items. On the bright side, the hotel's convenient location meant we were within 2 minutes of many attractions.
My stay at the hotel was a mix of positives and negatives. The rooms were small but manageable, with a comfortable bed, but the initial room we were placed in was outdated and dirty. The service was good and helpful, although I expected more from a 5-star hotel. The location was fantastic for visitors to Universal Studios, with a shuttle available and within walking distance. The dining experience was a bit pricey and focused on quantity over quality. Overall, it was a decent stay with some room for improvement.
Beside the spacious and very clean room, my stay involved navigating a flight of stairs, which was unexpected but manageable. The service was a mix of rudeness during check-in but redeemed by helpful planning assistance for our vacation needs. Despite some inconveniences, the location was amazing, close to UNIVERSAL STUDIO and other attractions. The dining experience had its downsides, like limited complimentary options, yet the facilities were satisfactory during my stay.
I had a fantastic stay at this hotel! The rooms are modern, clean, and well-appointed, and the service is top-notch. The location is superb and caters perfectly to Universal Studios visitors. However, there were some concerns about the exposed storage and walkway lights. The dining experience was positive, but the work areas need improvement.
The hotel has a great location, perfect for visiting Universal Studios. The rooms were nice and clean, but a bit hot and stuffy at times. The service was top-notch with super friendly staff. The dining options were good but a bit on the pricey side. Overall, a convenient choice for Universal Studios visitors.